Digital Business Report Essay Example | Topics and Well Written Essays - 2000 words

Digital Business Report - Essay Example The benefits delivered by e-commerce to business organisations are often categorised into two segments including tangible benefits and intangible benefits. Tangible benefits of e-commerce are closely linked with increasing business efficiency, reducing operational costs, retaining and increasing customer base along with better automation of the process. On the other hand, intangible benefits of e-commerce to a business venture are associated with secured transaction, rapid delivery, ease and effectiveness of advertisement among others (Kuzic & et. al., 2002). In a nutshell, the e-commerce business venture idea is to set up a webstore, which will sell second-hand educational textbooks. The webstore is named as textbookpalace and its target customers will include secondary school, A-level, college and university students. The second-hand books will be acquired from libraries, schools, universities, charities, bookstores, and private individuals. However, the major supplier for the second-hand book will be the students who able to sell class notes, old tests and textbook. Contextually, certain challenges are identified with the idea of opening and operating the webstore. The most prominent challenges in this regard are associated with the security and privacy, legal aspect and customer service (Kuzic & et. al., 2002). Moreover, as a tool of project management agile methodology will be used. textbookpalace will use Shopify as an e-commerce platform for creating webstore. The rationale behind choosing Shopify is that it provides the simplest way for creating online store. This platform also provides most of the features required by small retailers while it is also extremely easy to use (IBM, 2011). Besides, it offers numerous essential features such as ease in organising products, customising storefront, accepting credit card payments, tracking and responding to customers’ orders among others (Innovation Pei,